4460 Commerce Circle • Atlanta GA 30336-1939
Ph - 404.696.9000 • Fax - 404.696.4924
Toll Free - 800.696.9402

 

 


 

Welcome to our Q & A section. Submit any electronic-prepress, printing or finishing question and we'll have an answer within 24 hours. Send your questions here!

Q. Why does my printer always tell me I have more than four-colors when my job is set to four-color process?
A. Be sure to convert all spot color to process in page layout files as well as support graphics (e.g PhotoShop and Illustrator files).

Q. What is the advantage of embedded rich media as opposed to attachments?
A. Attachments are notorious for carrying viruses, so many people never open them. In fact company firewalls often automatically block any e-mail that has an attachment. Our embedded rich media products put audio, video, and Flash content inside the body of the e-mail!

Q. What would cause larger sheets of film than required to be output from my file?
A. Always set the final size of your document before starting to build your file - set it to the size of your page

Q. What is the difference between "fulfillment" and "inventory managment systems"?
A. Fulfillment describes a broad range of services that span everything from kit packing to managing one-time promotional programs. Inventory managment systems are carefully planned solutions that provide secure access to marketing communications and branded promotional product inventories, automatic reorder points, on-line ordering by remote locations, and detailed reporting.

Q. How much resolution do I need to provide if I do my own scans?
A. Graphic files should be 300 res at the size you want them to print for offset lithography, and 72 bit (lo res) for placement in web applications.

Q. When should I think about shrink-wrapping my job?
A. Shrink-wrapping is great if materials are to be redistributed - say to salespeople or resellers. It also helps protect the work if your documents are going to be stored, handled frequently, or shipped long distances.